Terms and conditions

USE & CARE OF CANDLES

· Must be kept out of direct sunlight and stored at room temperature.
·Regularly trim the wick after/before use(about 3-5mm) and always centre the wick after use.
·Never burn the candle more than 2 hours or leave it unattended, Stop using when only 1/4" of wax remains.

 

USE & CARE OF ACCESSORIES

· Never burn the candle more than 2 hours or leave it unattended, regularly check the status of candle and clean the wax liquid left in the tray after burning the candle to prevent the wax liquid from overflowing.

 

DELIVERY & RETURN POLICIES

· Shipping: Accessories will be shipped within 3 days after purchasing. However, our candles are made to order, if you have candle purchased along with the accessories, order will be shipped within 7 days after purchasing.·
·Return/Exchange Policy: For accessories, only unused item would be eligible for return or exchange. For candles, all of the candles from our studio are handmade, please understand small imperfection and variation would appear. Return or exchange would not be available but please contact if there are any problem with your order.